Privacy Policy
At Alturas Movers, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide while using our services. By accessing or using our services, you agree to the terms of this policy.
1. Information We Collect
We collect information to provide better services to you, including:
- Personal Information: When you book our services, we may collect your name, email address, phone number, billing address, and other necessary contact details.
- Payment Information: For processing payments, we may collect credit card or bank account information through secure payment gateways.
- Service Information: Details about the services you request, such as moving dates, types of moves (local, long-distance, commercial, etc.), and specific service requirements.
- Device and Usage Information: We may collect information about your device and how you interact with our website, including your IP address, browser type, operating system, and pages visited.
2. How We Use Your Information
The information we collect is used to:
- Provide Services: To process your booking, manage your move, and deliver our moving services effectively.
- Communicate with You: To confirm your booking, notify you about changes to your schedule, or address customer service inquiries.
- Payment Processing: To process payments for services rendered through secure third-party payment processors.
- Improving Our Services: To understand how our customers use our website and services, allowing us to improve user experience and offer personalized services.
- Marketing: With your consent, we may send promotional emails, newsletters, or other marketing materials related to our services. You can opt out of marketing communications at any time.
3. How We Protect Your Information
We take the security of your personal information seriously and employ various measures to protect it, including:
- Encryption: All sensitive data transmitted through our website is encrypted using secure SSL encryption technology.
- Access Controls: We restrict access to your personal data to only those employees and contractors who need it to perform their duties.
- Regular Audits: We conduct regular audits and assessments to ensure the security and integrity of your data.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with third-party service providers (such as payment processors or moving subcontractors) who assist in providing services on our behalf.
- Legal Compliance: If required by law, we may disclose your information to comply with legal obligations or in response to a subpoena, court order, or other legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred as part of that transaction. We will notify you of any changes to this Privacy Policy if this occurs.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies help us analyze trends, track user behavior, and provide personalized content. You can control cookie settings in your browser, but note that disabling cookies may affect your experience on our website.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Update: You may request to view or update the personal information we hold about you at any time.
- Opt-Out: You can opt out of receiving marketing communications by clicking the “unsubscribe” link in any marketing emails or contacting us directly.
- Deletion: You can request the deletion of your personal information, subject to legal requirements or ongoing business obligations.
7. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to these third-party websites, and we are not responsible for their content or privacy practices. We recommend reviewing the privacy policies of these third-party sites before providing any personal information.
8. Children’s Privacy
Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately, and we will take steps to remove it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be indicated at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Alturas Movers
Email: info@alturasmovers.com
Phone: +1 863-440-7065
Address: 3612 Central Ave, Alturas, FL 33820
